Generally speaking we do not accept returns. If your item is incorrect or defective upon receipt please email us a description and photo of the problem. We'll pay the return shipping costs if the return is a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We currently only ship within the USA. Shipping costs are determined by total order price and we offer free shipping for orders over $60.